5 Traits of Successful #Customer #Experience Leaders

Following a recent project, I can attest to Jeannie's traits: 5 Traits of Successful Customer Experience Leaders

As you work through the process, companies start to see positive responses - coming directly from customers!

1. Flexibility

2. Business Acumen

3. Instinct

4. Communication Prowess

5. Empathy

Share your comments on the 5 traits or an example you faced within your own organization?